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Customer Service | Online
The Future of Customer Service
In an age of instant gratification, consumers expect speedy and customized service. Mobile technology - from instant messaging to text answering services - is changing the way consumers search for answers. Companies like Chacha.com showcase how some businesses are moving from online to mobile customer service.
Publisher(s): Keyword(s): Customer Service , Online , Technology
Author(s): Sarah Pierce Category: Customer Service
Content Provider: Entrepreneur.com Subcategory: Online
Copyright Date: 02-11-2008 Save For Later:
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