Biz Info Library

Governance | Business Ethics

Local Restaurant Helps Employees Make the Difference

This article examines how Blue Plate Restaurant Company has achieved excellent commercial outcomes by investing in employees. Blue Plate Restaurant Company has achieved sustained, profitable growth primarily based on consistently exceptional customer service. As co-owner David Burley puts it, “we treat our employees like we expect them to treat our customers.”

Publisher(s):		Keyword(s):	Case Studies , Customer Service , Employee Relations , Ethics
Author(s):	Charles Weinstein	Category:	Governance
Content Provider:	James J. Hill Library	Subcategory:	Business Ethics
Copyright Date:	03-01-2008	Save For Later:
Rate Article:		Email Article:
Quick Link:

Biz Info Library is a service from the entrepreneurial experts at the Ewing Marion Kauffman Foundation, the Edward Lowe Foundation, and the James J. Hill Reference Library. Registration is free, quick, and easy.

Sponsored By: