Poor quality could send your customers to your competitor. Busy entrepreneurs may think they don't have time for complex and expensive processes, but quality improvements can be cheap and simple. Your survival depends in part on tuning in to your market and collecting data about your best practices.

Publisher(s):	Edward Lowe Foundation	Keyword(s):	Improvement , Products , Quality
Author(s):	John Duggleby	Category:	Operations
Content Provider:	Lowe Foundation	Subcategory:	Quality
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