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Customer Service | Overviews
High-Flying Customer Service
Most companies provide mediocre customer service. Jet Blue Airways separates itself from the low-fare competition by providing superior service. A unique hiring process, competitive compensation, and a leadership training program help Jet Blue to dazzle its customers.
Publisher(s): Edward Lowe Foundation Keyword(s): Customer Service , Employees , Feedback
Author(s): T.J. Becker Category: Customer Service
Content Provider: TEI - Presidents' Forum Subcategory: Overviews
Copyright Date: 11-01-2004 Save For Later:
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